How ratings work

Every score on this site is arithmetic you can check, not a vibe we sell. Five categories, five public weights, one formula — the same one that ranks The Charts. Here it is, end to end.

Step 1

The formula

weighted_base = Σ(category × weight) ÷ Σweights

final = (weighted_base + overall) ÷ 2

Everything is on a 1–10 scale. The five categories catch the details; the overall rating catches the gut feeling the details miss. Averaging the two keeps either one from steamrolling the other. The weights below sum to 18, and they never change per listing — no place gets a friendlier formula.

×5Quality
The Core Experience ·Comfort & Condition ·Consistency
×4Location & Setting
Convenience ·Scenery & Surroundings ·Safety & Ease
×4Service & Hospitality
Warmth & Welcome ·Speed & Reliability ·Local Knowledge
×3Value
Price Fairness ·Fee Transparency ·Worth Repeating
×2Character & Vibe
Uniqueness ·AtmosphereLocal AuthenticityPhotogenic (not scored)

· marks the subcriteria required in a full rating. “Photogenic” is recorded but deliberately never scored — a place being pretty on camera is information, not quality.

Step 2

A real example

TO
Tokyo

Japan

9.2
Quality ×59.4
Location & Setting ×49.0
Service & Hospitality ×49.6
Value ×38.6
Character & Vibe ×29.2

The arithmetic, written out

Quality9.4 × 5= 47.0
Location & Setting9.0 × 4= 36.0
Service & Hospitality9.6 × 4= 38.4
Value8.6 × 3= 25.8
Character & Vibe9.2 × 2= 18.4
Weighted base165.6 ÷ 18= 9.20
Final score(9.20 + 9.20) ÷ 29.2

The 9.20 is the community’s overall rating — the “how did it feel” number averaged in alongside the category math.

Step 3

Try the math yourself

The weight playground

On the big sites, ranking is partly sold; here you can literally run the math. These are Tokyo's fixed category scores — drag the weights and watch the score answer honestly.

Quality scores 9.4×5
Location & Setting scores 9.0×4
Service & Hospitality scores 9.6×4
Value scores 8.6×3
Character & Vibe scores 9.2×2

Weighted score

9.2

Σ(score × weight) ÷ 18. Same inputs, your priorities.

Step 4

Two ways to rate

Quick Rate

Simple 1–10 score with an optional note.

Thirty seconds at the gate. Your overall still feeds the blend — honesty shouldn’t require homework.

Globetrotter

Full detailed rating across every criterion.

Every category, every subcriterion. For the travelers who keep spreadsheets and are right to.

Step 5

The seven traveler personas

A 9.1 means different things to different travelers. Pick a persona and the Persona Lens re-reads every community score through it — a stable, deterministic adjustment per (place, persona) pair, so “8.9 for foodies” means the same thing tomorrow. It never touches the underlying score; it’s a second opinion, not a new number.

Comfort-first

Great beds, great service, zero friction.

Budget nomad

Maximum world per dollar.

Food-driven

The itinerary is a menu.

Culture-driven

Museums, ruins, rituals, neighborhoods.

Adventure-driven

If it raises the pulse, book it.

Slow traveler

Fewer places, longer stays, deeper roots.

Family captain

Logistics hero for the whole crew.

Step 6

The Honest Travel Pledge

  • Every price is the all-in price — taxes, fees and resort charges included up front.
  • No pay-to-play. Rankings come from the rating formula alone; placement cannot be bought.
  • No fake urgency. You will never see a countdown timer or an invented “only 1 left!” here.
  • Reviews carry context — who traveled, when, and as what kind of traveler — so a score always means something.

What we’ll never do

  • Pay-to-play. No listing can buy a rank, a badge, or a better spot on any chart.
  • Urgency timers. No countdowns, no “3 people are looking at this”. Travel decisions deserve a calm room.
  • Drip pricing. The first price you see is the price you pay — no fees materializing at checkout.
  • Burying the fee. Resort fees, cleaning fees and taxes sit in the headline number, itemized, in the open.

See the formula at work on The Charts — no sponsored rows, ever.